Smart Life Watch Limited Warranty
Details regarding your 12-month warranty.
12-Month Limited Warranty
Thank you for choosing the KHYROVA Smart Life Watch.
We are committed to providing high-quality products and excellent customer service. Your KHYROVA Smart Life Watch is covered by a 12-month limited warranty from the date of purchase against defects in materials and workmanship under normal use.
What Is Covered
This warranty covers:
- Manufacturing defects
- Battery defects not caused by misuse
- Charging faults
- Button or touchscreen malfunctions
- Bluetooth connectivity issues caused by hardware failure
- Internal hardware faults
If a manufacturing defect is confirmed during the warranty period, KHYROVA will repair or replace the product at no additional cost.
What Is Not Covered
This warranty does not cover:
- Accidental damage, drops, impacts or misuse
- Damage caused by water beyond the product’s IP68 rating
- Normal wear and tear, including scratches and strap wear
- Damage caused by unauthorized repairs or modifications
- Damage resulting from improper charging or use of incompatible accessories
- Cosmetic damage that does not affect product performance
Warranty Claims
To make a warranty claim, please provide:
- Proof of purchase
- Your order number
- A description of the issue
- Photos or a short video showing the fault (if applicable)
Our support team will assess your claim and provide instructions for repair or replacement.
Returns
If your watch develops a manufacturing fault within the warranty period, please contact our customer support before returning the product.
Customer Support
Email: support@khyrova.com
Website: www.khyrova.com
We aim to respond to all warranty enquiries within 2 business days.
Thank you for choosing KHYROVA.
KHYROVA – Smart Life. Simplified.