Frequently Asked Questions
Everything you need to know about the KHYROVA Smart Life Watch.
1. Is the KHYROVA Smart Life Watch compatible with my phone?
Yes. The KHYROVA Smart Life Watch is compatible with most smartphones running Android 6.0 or later and iOS 11.0 or later.
2. Can I make and receive phone calls?
Yes. The watch supports Bluetooth Calling, allowing you to make and receive calls when connected to your smartphone via Bluetooth.
3. Will I receive notifications on my watch?
Yes. You can receive notifications for calls, text messages, and supported apps such as WhatsApp, Facebook, Instagram, and more. Notification availability depends on your phone settings and app permissions.
4. Is the watch waterproof?
The KHYROVA Smart Life Watch is rated IP68, making it resistant to dust and water. It is suitable for everyday use, including handwashing and rain. It is not recommended for diving, high-pressure water activities, or hot showers, saunas, or steam rooms.
5. How long does the battery last?
Battery life typically lasts 7–10 days under normal use. Actual battery life may vary depending on usage, screen brightness, Bluetooth calling, and enabled features.
6. How do I charge the watch?
The watch charges using the included magnetic charging cable. Connect the charger to a USB power source and align the magnetic connector with the charging contacts on the back of the watch.
7. Does the watch monitor my health?
Yes. The watch includes features such as:
- Heart Rate Monitoring
- Blood Oxygen (SpO₂) Monitoring
- Sleep Tracking
- Step Counting
- Calorie Tracking
- Multiple Sports Modes
These features are designed for general wellness and fitness tracking only and are not intended for medical diagnosis or treatment.
8. Which app do I need?
Download the Runmefit app from the Apple App Store or Google Play Store. Follow the in-app instructions to pair your watch with your smartphone.
9. How do I pair my watch?
- Charge the watch fully.
- Turn on Bluetooth on your smartphone.
- Open the Runmefit app.
- Select Add Device and choose your KHYROVA Smart Life Watch.
- Follow the on-screen instructions to complete pairing.
10. What warranty do you offer?
Every KHYROVA Smart Life Watch comes with a 12-month limited warranty covering manufacturing defects under normal use.
11. What is your returns policy?
You may return your watch within 30 days of delivery, subject to our Returns & Refunds Policy. If the product is faulty, we will repair, replace, or refund it in accordance with our policy and your statutory rights.
12. How can I contact KHYROVA?
If you need assistance, please contact our customer support team:
Email: support@khyrova.com
Website: www.khyrova.com
We aim to respond to all enquiries within 2 business days.